Operation problems
The sash is difficult to open, close or lock, or no longer stays in the intended position.
Use this checklist to describe the window problem clearly, send useful photos and identify building questions before installation or replacement.
A symptom does not identify the final solution by itself. Photos and an on-site review help separate a window problem from issues around the opening.
The sash is difficult to open, close or lock, or no longer stays in the intended position.
Damaged frames, worn components, visible gaps or deterioration around the window should be documented up close.
Noticeable drafts, recurring condensation, staining or water marks are useful details to include in the request.
Rough width and height can help with the first conversation, but they do not replace final project measurements.
Rules depend on the building and project. These checks help avoid delays, but they are not legal or permit advice.
Renters and condo or co-op residents should confirm approval, access rules and any building requirements before scheduling.
NYC has window-guard requirements for many multi-unit homes where a child age 10 or younger lives. Review the NYC Health guidance.
Properties in landmark districts may require LPC review. Check the NYC Landmarks guidance and confirm permit questions with the owner, management or NYC Department of Buildings.
Send the ZIP code, window count and photos. NAISPACE HOME can review the basic scope and discuss the next step.